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We strive to deliver outstanding products, services, and experiences across
Amhsa Marina-- and at every touch-point and guest interaction. We value your
business and, most importantly, your loyalty. We recognize that privacy is an
important issue. This Internet Privacy Policy demonstrates Amhsa Marina's
commitment to assuring a strong and meaningful customer relationship, and
addresses questions about the type of personal information we collect on our
websites, the third parties with whom we might share such information, and how
you can review or change the personal information you provide to us when
creating "profiles" on our websites.
On our websites we collect information that you voluntarily provide in order
for us to provide services and products, process reservations and other
transactions you request, and provide customer service. We may also use the
personal information we collect for other business purposes such as to better
understand customer needs, enhance relationships, make appropriate offers, or
facilitate third party offers we feel will be of interest to you.
More detail about the personal information we collect and the collection of
information through web technologies such as "cookies," is described below in
the section called "Categories of Information We Collect." More information
about the third parties with whom we may share your personal information is
described below in the section called "Sharing Personal Information Collected
on our Websites."
This Internet Privacy Policy applies only to the personal information that is
collected on those public websites where we post this policy.
Categories of Information We Collect
Making Reservations
When you make a reservation or purchase a vacation package we will request your
name and address information along with other information to assist with your
reservation and stay such as credit card number, date of arrival/departure,
frequent flyer or partner program affiliation, and room preferences.
Hotel, Airline and Rental Car Packages
By selecting a package, you may conveniently book airfare and rental cars along
with your stay. If you choose to do so, we will collect the information
described above in connection with the reservation, as well as the names of the
other travelers, their frequent flyer numbers, the age of the driver of the
rental car, and the three-digit code that appears on the back of your credit
card. The packager, air, car and other service providers are third parties that
have separate privacy practices.
Requests for Information
When you request additional information related to our services or properties,
we will request your name and contact information such as street address, phone
number, and email address.
Sweepstakes and Contests
On occasion, we conduct sweepstakes and contests that offer the opportunity to
win prizes. Each sweepstakes has its own terms and conditions. Some sweepstakes
require you to choose to enter and for others you will be entered automatically
if certain elements described in the sweepstakes terms and conditions are met
(e.g., making a reservation with a certain credit card). As part of entering a
sweepstakes, certain personally identifiable information such as name and email
address may be required.
Contacting Us by Email with Questions
or Comments
When you send us an email from one of our sites, we may retain information such
as the content, your email address, our response, and the text of any follow-up
questions you may have. We may use this information, for example, to measure
how effectively we address customer concerns online, to personalize your
experience, and to continuously improve our service to you.
Online Surveys
Occasionally, we may conduct online surveys to better understand the
effectiveness of our websites. Your participation in these surveys is
voluntary. Information collected by us when you participate in a survey may
include name, street address and email address.
Employment
If you choose to apply for employment online, you will be required to provide
your name, street address, telephone number, email address and the name of the
college you attended. You will also be asked to provide the schedule you are
available to work, whether you are of a legal age to serve alcoholic beverages;
and whether you are eligible to receive any permits or licenses required by
law. You will also have the opportunity to attach your resume into our
electronic form. You will be asked to provide your email address if you choose
to be notified of future openings.
Collection of Information Through Web
Technologies
We may automatically track and collect
your IP address, domain server, the type of computer and type of web browser
you are using and use "cookies" to (i) customize content specific to your
interests, (ii) ensure that you do not see the same advertisement repeatedly,
and (iii) store your password so you do not have to re-enter it each time you
use the sites. Some of the websites operated on our behalf are hosted and
managed by other companies who may track and collect this information.
What are Cookies?
. "Cookies" are pieces of electronic information (specifically, a string of
text) that your browser and your operating system store on your hard drive for
record-keeping purposes.
. Cookies can store a user's ID and password, personalize home pages, identify
which parts of a site have been visited or keep track of previous selections or
purchases.
. Cookies can enhance the user's visit.
. The use of cookies is an industry standard-you'll find they are used by most
major commercial websites.
How We Issue and Use Cookies.
. We issue and use cookies to enhance your visit and the services we offer on
the sites. The sites consist of thousands of pages of content. We want you to
be able to find the information and offers that interest you, as quickly and
easily as possible. The use of cookie technology helps us to achieve that
objective.
. We issue and use cookies to keep track of the areas of the sites which
interest our visitors most. In doing so, we can determine areas of the sites
that are most popular and those that are not. Many improvements and updates to
the sites are based on such data as total number of visitors and pages viewed.
This information is most easily tracked with cookies.
. Visitors to the sites who accept cookies may be presented with targeted
messages, offers and ads on the site and via email that we believe would be of
value, based on observed preferences.
. If you have registered as a member of the sites and accept cookies, we can
tailor your use to your personal preferences, and it is easier and faster to
take advantage of the sites' benefits.
. If you have submitted your email address, you may receive targeted messages
we believe you will find of value. Remember, you may request to be removed from
your email subscription lists.
Your Choice to Accept or Deny Cookies
You can choose whether to accept or deny cookies; your browser on your computer
is often initially set to accept cookies. However, you can choose to deny
cookies and continue browsing the sites.
Keep in mind that your choice to accept or deny a cookie is different from your
choice to accept/deny email messages.
Sharing Personal Information Collected
on our Websites
We may share personal information among
Amhsa Marina properties, owners and operators of our managed hotels. We may
also share information with select third parties who offer goods or services we
think may be of interest to you. From time to time we may partner with other
companies to provide co-sponsored or co-branded promotions, products and
services and may share your information with our co-sponsor. For example, we
may co-sponsor some sweepstakes or contests on our site with other companies or
we may provide prizes for sweepstakes and contests sponsored by other
companies. If you enter one of these sweepstakes or contests, we may share your
information with our co-sponsor or the third party sponsor. When you use a
credit card to purchase goods or services, we may share your information with
the credit card company. Use of shared information is subject to third parties'
policies.
We rely on service providers to help us deliver products and services, such as
offering products and services, providing services in connection with our
websites including airline and rental car packages, communicating news and
delivering promotional materials via email and direct mail, processing credit
card transactions, and administering sweepstakes and surveys.
During the course of our business, we may also share aggregated demographic and
statistical information that is not personally identifiable.
Business Transfers
In the event that Amhsa Marina Hotels & Resorts or part of the Amhsa
Marina, merges with or is acquired by another legal entity, the personal
information collected by Amhsa Marina may be transferred to that other legal
entity as an asset.
Legal Requirements
Amhsa Marina will disclose personally identifiable information without your
permission when we believe in good faith that such disclosure is required by
law, or is necessary or desirable to investigate or protect against harmful
activities to guests, visitors, employees, or others, or to property (including
this site).
Third Party Websites
We do not control and shall not be
responsible for the collection of personal information by third party websites,
including websites owned or controlled by franchises, third party owners or
managers of hotel properties, hotel room distributors, or websites not
controlled or authorized by Amhsa Marina. Third party websites that are
accessed through links on our websites have separate privacy practices. We have
no responsibility or liability for the practices and policies implemented by
third parties on their websites. Third party websites may have received
permission from Amhsa Marina to use Amhsa Marina's logos or trademarks but will
not offer a link to this Internet Privacy Policy. You may contact them directly
to ask questions about their privacy practices and policies.
If you enter or choose to leave our websites via links to other non-Amhsa
Marina sites (including those of our advertisers, content providers, vendors,
independent hotels, affiliates and partners), your visits to those sites are
not covered by this Internet Privacy Policy.
Internet Privacy Policy Changes
In the future, we may make changes to this Internet Privacy Policy. The revised
Internet Privacy Policy will be displayed via a link on this website so that
you will know what types of information we gather and the categories of third
parties with whom we may share the information.
Effective Date
This Internet Privacy Policy is effective
as of July 1, 2004.
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